FAQ's Tab
Click this tab to search the knowledge base for answers using drop-down
menus and search text. You can view a list of answers, sort answers, and page
up or down. Click to sort a column in descending order or to sort
the column in ascending order. To view answer details, click the subject link.
Answer Details
An answer details page includes the question and answer. From one of these
pages, you can do the following:
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Notify me by E-mail if this Answer is Updated - Click this button to subscribe
to an answer. Each time this answer is updated, you will be notified by e-mail.
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E-mail Answer - Click this link to send the answer to an e-mail address. You
will be prompted for the recipient's e-mail address.
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Print Answer - Click this link to print the answer.
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Submit Rating - This button allows you to rate the effectiveness of the answer.
Ask a Question Tab
When you are unable to find your answer by searching the knowledge base,
you can submit a question to the support staff. If you don’t already have an
account, you will be asked for information needed to create a new account
before your question is submitted.
My Inbox Tab
This tab contains your personal account information and responses to
questions you have submitted. You will need to log in to access these pages.
